Terms of service.

Last Updated: February 18, 2025

Welcome to Robust.AI (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our robotics software-as-a-service (SaaS) platform (“Service”). By using our Service, you agree to be bound by these Terms. If you do not agree, please do not use our Service.

1. Eligibility

You must be at least 18 years old and capable of forming a legally binding agreement to use our Service. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization.

2. Account Registration

To access certain features, you may be required to register an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3. Use of Service

You agree to use our Service only for lawful purposes and in accordance with these Terms. You shall not:

  • Use the Service in any manner that could harm, disable, overburden, or impair it.

  • Reverse engineer, decompile, or attempt to extract the source code of any part of the Service.

  • Use the Service to develop a competing product or service.

4. Subscription & Payment

  • Some features of our Service may require a paid subscription.

  • You agree to pay all applicable fees as described at the time of purchase.

  • We reserve the right to modify pricing and subscription plans with prior notice.

  • Payments are non-refundable unless required by law.

5. Intellectual Property

All content, trademarks, and software within the Service are owned by us or our licensors. You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

6. Data & Privacy

Your use of our Service is subject to our Privacy Policy, which outlines how we collect, use, and protect your data.

7. Service Availability & Modifications

We strive to keep the Service available but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of the Service at any time without liability.

8. Termination

We may suspend or terminate your access if you violate these Terms. Upon termination, you must cease using the Service and any outstanding fees remain payable.

9. Disclaimer & Limitation of Liability

  • The Service is provided “as is” without warranties of any kind.

  • We are not liable for any indirect, incidental, or consequential damages resulting from your use of the Service.

  • Our liability is limited to the amount paid by you in the past 12 months for the Service.

10. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of Delaware. Any disputes will be resolved through arbitration or courts in Delaware.

11. Changes to These Terms

We may update these Terms from time to time. Your continued use of the Service after changes means you accept the revised Terms.

12. Contact Us

If you have questions about these Terms, contact us at contact@robust.ai.

By using our Service, you acknowledge that you have read, understood, and agreed to these Terms.